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Privacy Policy

Introduction

At Diamond Herbal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, purchase our cosmetic and healthcare products, or interact with us. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following information:

Personal Information:

  • Name, email address, phone number
  • Billing and shipping address
  • Account login details (if you create an account)

Payment Information:

  • Payment details are processed securely via trusted third-party providers.
  • We do not store your complete card information.

Health & Wellness Information:

  • Optional data you provide for personalized product recommendations (e.g., skin type, allergies, or wellness preferences)

Automatically Collected Data:

  • IP address, browser type, device information, pages visited
  • Cookies and similar tracking technologies
2. How We Use Your Information
  • Process orders and deliver products
  • Provide customer support and order updates
  • Offer product recommendations based on your preferences
  • Improve our website, products, and services
  • Send newsletters or promotional offers (only if you opt-in)
  • Prevent fraud and ensure security
  • Comply with legal obligations
3. Sharing Your Information

We respect your privacy. Your information is never sold or rented. We may share information with trusted third parties for purposes such as:

  • Payment processing
  • Shipping and delivery
  • Marketing platforms (with your consent)
  • IT service providers for website maintenance
  • Legal authorities if required by law

All third parties are obligated to protect your information.

4. Cookies and Tracking
  • Enhance your browsing experience
  • Personalize content and offers
  • Analyze website traffic and performance

You may disable cookies in your browser, but some features may not function correctly.

5. Data Security

We take reasonable measures to protect your data against unauthorized access, loss, or misuse. While we implement industry-standard security practices, no system is completely secure online.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal data
  • Request deletion of your information
  • Opt-out of marketing communications

To exercise these rights, contact us at:
Email: Customercare@diamondherbal.com
Phone: 9823637090

7. Children’s Privacy

Our products and services are not intended for children under 16 years of age. We do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.