Welcome to Diamond Herbal. By accessing or using our website, purchasing our products, or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

Diamond Herbal (“we”, “our”, “us”) operates this website to provide Ayurvedic skin and hair care products and related services. By using our site, you agree to these Terms & Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of our website.

You must be 18 years or older to use this website or place an order. By using the site, you confirm that you meet this age requirement.

• Colors, packaging, and results may vary.
• Product effects may differ from person to person.
• All products are meant for external use only unless specified.
• Diamond Herbal is not liable for any reaction caused due to individual allergies, incorrect usage, or combining products with other treatments without consultation.

Our products are based on Ayurvedic formulations and general wellness principles. They are not intended to diagnose, treat, cure, or prevent any medical condition.

Consult a qualified healthcare provider if you have any of the following:

• Severe skin/hair conditions
• Allergies
• Medical issues
• Are pregnant or breastfeeding

Use products as per instructions.

• All prices displayed on the website are in Indian Rupees (INR).
• Prices may change without prior notice.
• We accept online payments through secure payment gateways.
• Diamond Herbal is not responsible for payment failures, delays, or errors caused by third-party payment services.

We reserve the right to:

• Accept or reject any order.
• Cancel any order due to stock issues, pricing errors, or fraudulent activity.
• If an order is cancelled, a refund (if applicable) will be processed within the standard time frame.
• Customers may request cancellation before dispatch only.

• We offer Pan-India delivery.
• Delivery times are estimated and may vary due to logistics issues, natural delays, or remote locations.
• Shipping charges (if any) will be displayed at checkout.
• We are not responsible for:
• Delays caused by courier companies
• Incorrect address provided by the customer

• Returns or replacements are allowed only for damaged, defective, or wrong products.
• Customers must raise a request within 48 hours of delivery, with photos/video proof.
• Used products are not eligible for returns. Refunds will be processed only after verification.

All content on this website—including text, images, designs, logos, graphics, and product information—is the intellectual property of Diamond Herbal. Reproduction, copying, or misuse is strictly prohibited.

When using the website, you agree that you will:

• Not misuse or hack the website
• Not use false information
• Not post harmful or abusive content
• Any suspicious activity may lead to account restriction or legal action

Diamond Herbal is not responsible for:

• Content on external sites
• Their terms, policies, or practices
• Accessing such links is at your own risk

Diamond Herbal shall not be held liable for:

• Any direct, indirect, or incidental damages
• Losses arising from product misuse
• Website interruptions, errors, delays, or data loss

To the fullest extent permitted by law, our liability is limited to the price you paid for the product.

Your personal information is protected as per Indian data protection laws. Please review our Privacy Policy to understand how your data is collected and used.

We may update or modify these Terms & Conditions at any time. Continued use of the website after changes implies acceptance.

For queries, complaints, or support related to these Terms & Conditions, contact us:
Email: Customercare@diamondherbal.com
Phone: 9823637090